Frequently Asked Questions

A building condition survey is a detailed inspection of a property’s structure and fabric to assess its current condition. It identifies defects, assesses their severity, and provides prioritised recommendations to support maintenance planning, budgeting, and risk management.

Managing agents are responsible for maintaining buildings, planning repairs, and managing risk across property portfolios. Building condition surveys provide clear technical insight to help:

• identify defects early
• prioritise repairs
• plan maintenance budgets
• support compliance and reporting

A typical report includes:

• assessment of building structure and fabric
• detailed defect analysis
• photographic evidence
• prioritised repair recommendations
• maintenance planning advice
• commentary on risk and condition

Reports are designed to support decision-making across managed property portfolios.

This depends on the building type, age, and condition, but typically:

• every 3–5 years for standard assets
• more frequently for older or higher-risk buildings

Regular surveys support proactive maintenance and reduce the risk of unexpected failures.

Defect analysis involves investigating issues such as cracking, damp, water ingress, structural movement, and material deterioration. The aim is to identify the root cause of defects and provide clear, practical recommendations for repair.

Building condition surveys provide the information needed to move from reactive repairs to planned maintenance. They help managing agents:

• prioritise works
• forecast future repairs
• plan lifecycle maintenance
• allocate budgets effectively

Yes. Survey reports provide prioritised repair schedules and cost-informed recommendations, helping managing agents plan maintenance budgets and support service charge expenditure with clear technical justification.

Section 20 refers to the statutory consultation process required for major works or long-term agreements. We support managing agents by:

• identifying and defining required works
• providing technical justification
• supporting scope development
• informing cost planning

This helps ensure works are properly evidenced and compliant.

We work across a range of managed assets, including:

• residential blocks
• mixed-use buildings
• estates and portfolios

Our focus is on properties managed by managing agents requiring ongoing maintenance and oversight.

This depends on the size and complexity of the property.

• Smaller buildings: typically 1 day on site
• Larger or complex assets: multiple days

Reports are usually issued within an agreed timeframe following inspection.

Following the survey, managing agents receive a detailed report with prioritised recommendations. This can be used to:

• plan maintenance programmes
• inform budgets
• support major works planning
• guide further investigations if required

Yes. We can support managing agents with:

• further defect investigations
• planned maintenance schedules
• Section 20 consultation
• project management of repair works